How does my Talk GO app work?

Will my u-mee Talk app be active when I start my phone/device and remain active to receive calls automatically?

• The u-mee Talk app will automatically launch for Android users when you turn on your device and will be available to make and receive calls until you log out. Users of iOS need to start the app and force close the app when they don't want to use it.


• iOS - if you force close the app, it will log you out


• Android - you have to log out from the app, otherwise, it remains active

I want to call my contacts using my u-mee Talk app - will the contacts on my phone or device be integrated?

• The u-mee Talk app is all about keeping you connected. The u-mee Talk app will access your existing contacts and you can directly call them.

How can I make and receive calls on the u-mee Talk app?

• We've made sure that the u-mee Talk app is simple to use, saving you time and money! As your contacts are integrated, you can make and receive calls directly from the app.


• When receiving a call, your landline will ring at the same time as the app and the device that hasn't been answered will automatically stop ringing.


• Also, when using the u-mee Talk app, you can transfer calls back to your landline.

How many mobile devices can I install the u-mee Talk app on?

• The u-mee Talk app will support up to 10 devices for installation. Currently, you cannot obtain more than one telephone number per account.


• The u-mee Talk app is easier than ever! If you download the app on multiple devices, you can use the same username and password to connect.

What features does the u-mee Talk app support?

• The u-mee Talk app supports voicemail, call forwarding, call divert and conferencing, as well as iOS Siri and voicemail assistant.

Will my u-mee Talk app work when connected to a public Wi-Fi hotspot or a 3G/4G mobile network?

• If you've got a data connection, you've got u-mee Talk! The u-mee talk app will work on 3G/4G, public and personal Wi-Fi hotspots.

My 3G/4G or Wi-Fi coverage is unreliable. What will happen to my calls?

• If you are experiencing issues with your data connection on other networks or public Wi-Fi hotspots, you can configure the app in the settings to divert your incoming calls to any number (e.g. your mobile number).


• If you forward your calls to another u-mee number, then this will be free.


• However, if you forward your calls to a non-u-mee number, then the standard u-mee calling rates will apply.

Will my u-mee Talk app work with a Bluetooth headset?

• The u-mee Talk app can be used on a Bluetooth headset and car Bluetooth system by pairing the device according to the set-up manufacturers' instructions.

Can I see my u-mee Talk app call log and usage on my account via the u-mee website?

• The calls made with your u-mee number (whether using the u-mee Talk app or the landline) are billed together and you can view/download your call log/bill at any time in the “my account” section.

How will the app affect my battery life whilst using u-mee Talk?

• We all know how frustrating it is to lose battery life while you're on the move! Don't worry, u-mee Talk uses no more battery power than any other standard app so you can stay connected, for less, for longer!